Wednesday, July 05, 2006
Priceline.com
Everyone has seen how COMCAST treats their customers in the service department. Everyone saw how AOL treats their customers on the phone. Now it's priceline.com 's turn to make the news by arresting a customer , who wanted a refund. Mr. Segev wanted a refund for a ticket he did not purchase. He made several phone calls to priceline in an attempt to reach a live person to talk to. Priceline states Mr. Segev made soo many phone calls , their phone system got plugged up , preventing their other customers from getting thru. So , says priceline , we had him arrested and thrown into jail with the other perverts. Priceline is known for their Shatner commercials. After this story came out , State Farm Insurance was back in the news again for dropping more customers when they needed their insurance to cover the costs of car wrecks.
I don't get this. What ever happened to the saying " The customer makes our buisness possible , or , the customer is always right. " More and more , people are learning , all they 've really bought is a bill of goods with lots of fine print. America sure is changing.
