Wednesday, June 27, 2007

 

Franklin's Money Pit

Franklin , Tennessee - now that the cable competition war has cooled down , COMCAST has returned to finding excuses to raise the rent. Their latest efforts are to ignore telling everyone that beginning in June , 2007 , the customer will pay 34 dollars for every service/repair call. Hmmmm.....................................
You read correctly. That's 34 dollars on top of the regular 205 dollars paid out every month. Keep in mind , that COMCAST is now selling a piece of mind insurance contract that covers all service/repair calls for just 3 dollars a month. By purchasing this insurance , the customer will not be required to pay the 34 dollar service/repair fee.
Since I upgraded to COMCAST's HD service , the HD box has been replaced 15 times. Obviousely , it will be most economical for me to purchase the monthly insurance policy. . . . . . NOT ! ! !
When COMCAST requires me to pay that first 34 dollars to repair their problem which they refuse to fix , I'm going to use that HD box for a frisbie and they can disconnect my COMCAST service. It is soooooooooo way past time for cable competition.
WAKE UP TENNESSEANS ! ! ! ! !
Without question , COMCAST is just a money pit. The more money ya put into it , the more COMCAST costs ya. Makes ya wonder what Franklin's politicians had to do with this.

Comments:
One thing to note is that you will only be charged the $34 if they come out and the problem is NOT their HD box. If they just have to replace the box and that fixes it, they should not charge you.
 
Tell that to the repairman. Of course , you don't see the charge. He writes it on the repair ticket while sitting in the truck finishing the paper work :)
 
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