Wednesday, September 05, 2007
The New AT&T
AT&T has taken some lessons from State Farm Insurance , in dealing with their customers. Bellsouth is now AT&T , or is it , AT&T is now Bellsouth ? If you use either company for your home phone , then it does'nt matter.
Need your home phone fixed ? AT&T cannot fix it. That's why they now have a new automated system that takes your information , and in 3 automated days , you get an automated call saying there is no problem , Thank you for using AT&T :)
For those people looking for ways to save money , here's how. Since you already have a cell phone , discontinue your home phone. You don't need both. There's no worry about a teenager tying up the phone while you wait for an important call. There's no need for someone to beep in. Besides , I've had a cell phone for 11 years now and I've never had a telemarketer call me. My home phone gets about 15 telemarketer calls a day and 9 telemarketer calls on Saturday and Sunday :(
And BEST of all. With a cell phone , all your long distance calls are now treated like a local call. My cell phone will get me all 48 states at the local rate. Your home phone still costs you in long distance fees and additional state , local , and Federal taxes to go with the sales tax.
Would you believe , the average home phone user will save money by using their cell phone and by using COMCAST for their internet needs. Yes , I know COMCAST internet is no faster than DSL , butt , I'm talking about saving $$$$$ on my monthly bills. Did you know , COMCAST internet service is 75% more reliable than Bellsouth DSL ? Did'nt know that one , did you ? Now are'nt you glad you stopped by to read my blog ?
Look , this is America. The customer is no longer " The King " , where billion dollar companies are concerned. This means , the customer will no longer get what they pay for. This is the new and approved , corporate strategy for making profits. State Farm only made 60 Billion dollars in 2006 by using that simple rule. Other corporations have taken notice , and now it's like a plague making it's way across this country , from polluted sea , to polluted sea.