Tuesday, March 03, 2009

 

The New AT&T


Franklin , Tennessee - for those people complaining about Comcastic COMCAST and contemplating on getting AT&T service , think about this fact.

COMCAST will answer the phone. COMCAST does have repair trucks and vans , that will come to your house to service their problems.

The new AT&T has a machine to answer the phone. There is usually no one home to take a service/repair call. Contacting AT&T about service related problems is more frustrating than the stock market. You think I'm kidding ? Try the new AT&T internet DSL service and you'll learn a hard lesson.

If you think I'm still joking , try complaining about a lose of phone service. AT&T will tell you how sorry they are , BUTT , they tried to contact you , BUTT , you wouldn't answer the phone.

Hmmm , how can I communicate about a problem with their phone service , when the DSL service is not working ? When AT&T goes off line , they are not playing around. They take a lack of service very seriously , which explains their lack of attitude , concerning their lack of service capabilities.

I'm taking this time to thank Andrew Blake , who just happens to give a shit about customer service.

Andrew , Thank you very much for going out of your way to help me with AT&T 's lackadasical service ineptitude. I'm aware , it's not your job and you took care of " it " any way.

Thank You

Jerry Horne

Comments: Post a Comment



<< Home

This page is powered by Blogger. Isn't yours?